Last updated: March 26, 2026
Unyvia respects your privacy and is committed to protecting personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit a form, request information, communicate with us, or otherwise interact with our business.
This Privacy Policy applies to personal information collected through our website; contact, consultation, and lead-generation forms; email, phone, and other direct communications; proposal, project, and partner inquiries; newsletters, marketing, and event registrations; and other interactions connected to our services. This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website. Those third parties have their own terms and privacy practices.
Depending on how you interact with us, we may collect the following categories of information. Contact and identity information includes name, job title, company or organization name, email address, and phone number. Business and project information includes building or facility information, project scope or service interest, energy or operational requirements you provide, and information related to audits, lighting, HVAC, decarbonization, EV charging, solar, storage, financing, or other solution areas. Communications and inquiry information includes the contents of messages, form submissions, meeting requests, and other correspondence, as well as records of calls, meetings, and follow-up communications. Website and device information includes IP address, browser type, operating system, referring pages, pages viewed, dates and times of access, approximate location derived from IP, and diagnostic or usage information collected through cookies or analytics tools where used. Marketing and preference information includes subscription or consent preferences, event registrations, content downloads, and communication preferences. We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.
We may collect personal information directly from you when you fill out a form, contact us, request a consultation, subscribe to communications, or otherwise provide information; automatically through website technologies such as cookies, logs, and analytics tools where applicable; from publicly available business sources or professional networking sources where permitted by law; and from partners, referrals, or service providers involved in a project or business relationship, where appropriate and lawful.
We may use personal information to respond to inquiries and requests; assess your interest in our services and solutions; schedule consultations, meetings, or follow-up discussions; prepare proposals, assessments, or other business materials; deliver, support, and improve our services; evaluate project suitability, incentives, financing, or implementation pathways; manage relationships with clients, prospects, partners, and suppliers; send newsletters, insights, updates, or marketing communications where permitted and, where required, with consent; operate, secure, troubleshoot, and improve our website; maintain internal records and business operations; and comply with legal, regulatory, contractual, and risk-management obligations. We will not use personal information for materially different purposes without notice and, where required, additional consent.
Where required by applicable law, we obtain consent for the collection, use, or disclosure of personal information. Depending on the circumstances, consent may be express or implied. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide certain services, communications, or follow-up. Where you sign up for marketing or other commercial electronic communications, we will handle those communications in accordance with applicable anti-spam requirements and provide an unsubscribe mechanism where required.
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic and usage, improve user experience, remember preferences, support site functionality, and measure the performance of campaigns or content. You may be able to manage cookies through your browser settings and, where implemented, through our cookie controls or consent tools.
We do not sell personal information. We may share personal information, as appropriate, with internal team members and authorized personnel; service providers who help us operate the website, CRM, communications, analytics, storage, hosting, or business systems; implementation, engineering, manufacturing, financing, incentive, or delivery partners where needed for a project or inquiry; legal, regulatory, compliance, or professional advisors; and authorities, regulators, or other third parties where required by law or to protect rights, safety, property, or legal interests. Where service providers process information on our behalf, we expect them to handle information appropriately and securely.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, and as needed to meet legal, accounting, contractual, operational, and dispute-resolution requirements. When personal information is no longer required, we will delete it, anonymize it, or securely destroy it, as appropriate.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, theft, misuse, alteration, or disclosure. No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
Subject to applicable law, you may have the right to request access to personal information we hold about you; request correction of inaccurate or incomplete personal information; withdraw consent where processing is based on consent; request deletion, anonymization, or restriction in certain circumstances; request information about how your personal information is used or disclosed; and opt out of marketing communications. To exercise a request, please contact us using the details below. We may need to verify your identity before processing certain requests.
Some service providers or systems we use may process or store information outside your province, territory, or country. Where that occurs, personal information may be subject to the laws of those jurisdictions.
Our website and services are intended for business and organizational use. We do not knowingly collect personal information from children through the website for marketing or business-development purposes.
Our website may contain links to third-party websites or include third-party content, tools, maps, videos, scheduling tools, or embedded services. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, technology, or website features. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice.
If you have questions about this Privacy Policy, would like to exercise a privacy request, or want to contact us about our personal-information practices, please contact:
support@unyvia.com
Unyvia operates in Canada. Depending on the context, privacy obligations may arise under federal and provincial laws, including private-sector privacy requirements in commercial activity and Québec private-sector privacy requirements. This Privacy Policy is intended as a general explanation of our practices and should be interpreted in a manner consistent with applicable law.